Implementation of 5S tools as a starting point in business process reengineering

Abstract

The paper deals with the analysis of elements which represent a starting point in implementation of a business process reengineering. We have used Lean tools through the analysis of 5S model in our research. On the example of finalization of the finished transmitter in IHMT-CMT production, 5S tools were implemented with a focus on Quality elements although the theory shows that BPR and TQM are two opposite activities in an enterprise. We wanted to distinguish the significance of employees’ self-discipline which helps the process of product finalization to develop in time and without waste and losses. In addition, the employees keep their work place clean, tidy and functional.

U ovom radu analizirani su elementi koji bi predstavljali polaznu osnovu za u primeni reinženjeringa poslovnih procesa. Kao polazna osnova upotrebljen je Lean alat kroz analizu 5S modela. Na primeru finalizacije izrade gotovog transmitera u proizvodnji IHMT-CMT-a ustavonljeni su i primenjeni 5S alati, ali sa zadrškom na elemente kvaliteta iako teorija ukazuje za su BPR i TQM dve suprotne aktivnosti u preduzeću. Suština rada je samodisciplina zaposlenih na radnom mestu, koja pomaže da se proces finalizacije proizvoda odvija pravovremeno, bez otpada i gubitaka i da zaposleni stalno održavaju radno mesto uredno, čisto i funkcionalno.